U.S.A. Tariff Charges
Wolf River Chainsaw is headquartered in Ontario Canada, due to resent changes made by the trump administration which includes the removal of the de minimus exemption and the adding of a foreign state tariff charges all U.S. orders will now have a tariff charge included at checkout, Wolf River Chainsaw prepays U.S. tariffs with the check out tariff charge ensuring seamless delivery to our customers. If you have any questions please click our customer nservice link & we will answer any of your questions.
Canada, U.S.A Shipping & Returns
We provide standard flat rate shipping calculated at checkout for most orders within Canada & the continental United States For more information, please read our shipping policy details below.
Standard Shipping
We use Canada Post & USPS as our primary standard service carrier (Up to 5 Lbs.). Please allow up to 30 business days from ship date for delivery when choosing Standard Shipping.
Alaska, Hawaii & US Territories
We only ship within Canada the continental United States & Alaska we do not ship to Hawaii, Puerto Rico, American Samoa, Micronesia, Guam, Marshall Islands, Mariana Islands, Palau and the Virgin Islands
International Shipping
Currently Wolf River is only shipping international orders to the continental U.S.A
Returns & Refunds
We offer 30-Day Money Back Guarantee. If you are unsatisfied with your purchase, you may send resealed products back to us within 30 days of your order and receive a full refund minus shipping charges. Returns will be processed and credited to your account with 3-5 business days from the date we received your package. If your order was damaged during shipment, or if you received the incorrect item in your order, please do not open the items and contact us immediately. We will file a claim with the carrier for a damaged shipment. Please include your order number, daytime phone number, and the nature of the damages. You have the option of either receiving a replacement or a full refund once the claims process is complete. We will not be responsible for the products that have been seized by your country Customs . Orders already shipped out cannot be canceled in mid-transit. We cannot recall items already shipped out of our warehouse. All orders that are undeliverable/returned (due to bad address or no one to receive the package) will be refunded minus a 25% restocking fee.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products
Wolf River Chainsaw is headquartered in Ontario Canada, due to resent changes made by the trump administration which includes the removal of the de minimus exemption and the adding of a foreign state tariff charges all U.S. orders will now have a tariff charge included at checkout, Wolf River Chainsaw prepays U.S. tariffs with the check out tariff charge ensuring seamless delivery to our customers. If you have any questions please click our customer nservice link & we will answer any of your questions.
Canada, U.S.A Shipping & Returns
We provide standard flat rate shipping calculated at checkout for most orders within Canada & the continental United States For more information, please read our shipping policy details below.
Standard Shipping
We use Canada Post & USPS as our primary standard service carrier (Up to 5 Lbs.). Please allow up to 30 business days from ship date for delivery when choosing Standard Shipping.
Alaska, Hawaii & US Territories
We only ship within Canada the continental United States & Alaska we do not ship to Hawaii, Puerto Rico, American Samoa, Micronesia, Guam, Marshall Islands, Mariana Islands, Palau and the Virgin Islands
International Shipping
Currently Wolf River is only shipping international orders to the continental U.S.A
Returns & Refunds
We offer 30-Day Money Back Guarantee. If you are unsatisfied with your purchase, you may send resealed products back to us within 30 days of your order and receive a full refund minus shipping charges. Returns will be processed and credited to your account with 3-5 business days from the date we received your package. If your order was damaged during shipment, or if you received the incorrect item in your order, please do not open the items and contact us immediately. We will file a claim with the carrier for a damaged shipment. Please include your order number, daytime phone number, and the nature of the damages. You have the option of either receiving a replacement or a full refund once the claims process is complete. We will not be responsible for the products that have been seized by your country Customs . Orders already shipped out cannot be canceled in mid-transit. We cannot recall items already shipped out of our warehouse. All orders that are undeliverable/returned (due to bad address or no one to receive the package) will be refunded minus a 25% restocking fee.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products